It is not unusual that in a crisis event an individual’s normal coping capacities are taxed. Individuals we work with can become overwhelmed emotionally and may have difficulty with problem solving and other coping skills. A need exists when the individual’s basic beliefs about themselves and others might have been violated. Our crisis counseling is discrete and has limited goals to ensure safety and promote overall stability. ICCS’ goal is to provide emotional support and concrete feedback/assistance and referrals for the individual as these needs arise.
Often our counselor’s function is supporting those who are in a state of acute mental health crisis often brought on by a recent trauma or a long-term case of Post-Traumatic Stress Disorder. By helping the client to navigate through the intense feelings being experienced we provide an anchor in reality, education on trauma/PTSD, support and coping mechanisms and our counselor(s) help the client to pass through the current crisis stage. Depending on the need we encounter, the crisis intervention counselor can take several forms such as: a suicide hotline counselor, a counselor working with veteran’s experiencing PTSD or a counselor working with recent victims of sexual assault or domestic abuse and most common, youth experiencing deep-seeded hardship.
If you or someone you know is in need of IMMEDIATE help, please contact our kind, compassionate, professional staff
24 hours a day, 7 days a week.
In addition to providing 24/7 counseling services, ICCS also offers its Communities for Compassion Program. Headquartered in our Charleston, IL office, Communities for Compassion offers a wide array of services every week ranging from our food pantry to housing assistance and other individual needs as they arise. To schedule an appointment with one of our sensitive and understanding staff counselors, please call 217.210.2301.